360 Camera Software and Platforms

Here is the link to download the new ActionDirector desktop software for the 2017 Samsung Gear 360

Gear 360 ActionDirector software for 2017 Gear 360
Gear 360 ActionDirector software for 2017 Gear 360

The 2017 Samsung Gear 360 uses a different version of ActionDirector desktop software.  Here is where to download it.

The 2017 Samsung Gear 360 (available here; first impressions here) is one of the hottest 360 cameras of 2017 because it appeared to be the equivalent of a 4K Theta (until the actual 4K Theta was announced).  The 2017 Gear 360 can be stitched on the app or the desktop software, but if you stitch it on an iPhone, the video and photo resolution will be limited (in contrast, when stitched on a Samsung S6, there is no reduction in photo or video resolution).

The manual is cryptic about where to download the desktop software, saying only that it’s on  But after some digging, I’ve found the manual and the desktop software (Gear 360 ActionDirector version 2).

Here is the download link for the desktop software.
Here is the user guide in English.
Here is the safety guide.

Note: ActionDirector 2 requires Windows.  For Mac, there is a separate software for stitching but I haven’t found it yet.

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Mic Ty


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  • Thx, that helped me A LOT! I tried the old version with my new 2017 gear. And there is no product key in the box… The new version can be activated with the serial of the gear itself. Stupid Samsung.

    • The serial just have 11 characters but the key is made by 28 characters. What should I do to complete the key. Please help me.

      • Hi Fausto. IIRC, when it asks you for the key, click on the drop down box to choose option to enter a serial number.

        Best regards,

    • Getting and error during install: The process cannot continue because the (Visual C++ Redistributable Packages for Visual Studio 2013 (x64)) install was unsuccessful.

      I could only find the 2015 Visual C++ download but that did not fix it.

      I’ve downloaded at least a dozen versions of ActionDirector install and I get the same error.

      • Hi Colin Smith,

        I had the same error and to fix the issue I had to uninstall Visual Studio 2013 (x64) and (x86) first.
        Only after you can install the software so they will be no more conflict.

        It work for me, hope it will be the same for you.

  • G’day mate will the new software wortks with the old Gear 360 as well as the 2017 ??? Cheers in advance