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Mac software for the 2017 Samsung Gear 360 now available!

The Mac desktop stitching software for the 2017 Samsung Gear 360 is now available!

Here is the link to the Mac software.  You can also use this link.
Here are the requirements for the software.

I don’t know yet if the 2017 stitching software can also stitch photos and videos of the original Gear 360.

Samsung also posted the requirements for the PC version of the desktop software (Gear 360 Action Director 2).  In case you missed it, the link to the new Action Director software is here.  The new software can work with both the original and the new Gear 360.  The software can be activated with either the original Gear 360 or the 2017 Gear 360’s serial number.

Meanwhile the 2017 Gear 360 is still pretty hard to find outside of Korea and parts of Europe.  However, you can buy it on eBay where reseller prices have dropped to as low as $260 (just $10 more than the MSRP).

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Mic Ty


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  • Hi. I’m trying the mac version now with my original Gear 360 2016 and it looks like it is working. Also with old serial number which I got with the camera.
    But I cannot export stitched files in full resolution. Only once I got 2560×1280 but I don’t know how. The app exports quite weird. It takes only snapshots in 1280×720, but sometimes it returns that exported 2560×1280 panorama.

      • I looked deep into the export folder and I was little bit wrong. All imported files are stitched automatically in full resolution. So images in 7776 × 3888 and video in 2560 × 1280. There is little black shape in the middle of some videos and picture, but only sometimes. I’m not sure when it happens, but this is the first version so I hope that it will be better and better. But yeah, it is really usable on mac.

        • Thank you very much Jenda! I appreciate your letting everyone know. Thanks!

          Best regards,

        • And also the video can be exported in full resolution 3840 × 1920 as well. The video quality was set to lower when I tried it before :-).
          The stitching is better then with Kolor Autopano that I tried for still images.
          There is option to autocorrect angle and it is not working so well and there is no chance to correct it manually 🙁

  • Hello it didn’t work with mine, it says you do not have compatible VGA to install this application…

    What shall I do now? 🙁

    • Hi Alexandra. I don’ t have a Mac so I don’t know. I suggest you checkout the 360 Cameras group on Facebook and post the question there: facebook.com/groups/360camerasgroup/ Best regards, Mic

    • Hey Alexandra,

      Did you get it to work? I encounter the same problem.

      Thanks in advance for your reply.

    • Hey Alexandra,

      Did you get it to work? I encounter the same problem.

      Thanks in advance for your reply.

  • Anyone else getting a strange “breathing” issue when a Gear 360 2017 video is stitched together on the Mac? I have shots on a tripod and the stitch line shows the breathing movement around the tripod head. The tripod head/nadir grows and shrinks during the shot. I have tried both turning Auto Correct angle on and off and the same problem occurs.

    I have tried other software AutoPano and Muvee 360 and don’t get this issue.

  • Didn’t work in my macbook pro 2011 and my mac mini.
    The message is:
    “You do not have compatible VGA to install this application.”

    • Unfortunately I don’t have a mac but I believe some others have encountered this issue. You may want to search Samsung gear 360 users group on Facebook.

  • My mac isnt working! I have everything updated etc. It isnt working for my mac book. all of my requirements are good but it keeps telling me I dont have the right VGA or something like that.

  • Works great on a Macbook Air with my original v.1 Samsung Gear. The still panos when stitched sometimes create a small void on Front camera capture. But it doesn’t appear every time. Bizarre. The video stitches fine and I was able to post to YouTube in 4K res fine if no editing is required.

  • This software is absolutely horrible if you’re editing photos. The resolution is clearly setup for 720P video, making it much lower than you’d get if you were processing on a good phone. The software is completely useless to me.

  • The MAC software keeps crashing whenever I try and import more than a couple files. It is crashing after processing about half the files, but, the files that it seemed to get through are no where to be found. Is there something that I need to do to make this work? It is on a MAC Book Pro 2012 version with the latest published update on macOS High Sierra. Any words of wisdom? I am getting frustrated. Thank you, Ralph

  • Could not work in iMac (Retina 5K, 27-inch, Mid 2015)
    I download and install it successfully
    However, when I click to the icon “gear 360”. It disappears , please help me!

    • Hi Patricia! The samsung gear 360 can be used to live stream with your phone, but afaik, it can’t be used as a webcam for streaming.