If you preordered the Oculus Touch from Best Buy and you haven’t received the download codes for The Unspoken and VR Sports Challenge, you probably need to call Best Buy, and soon.
Oculus Touch preorders include two free games: The Unspoken and VR Sports Challenge, which will be $30 each after the preorder period. Recent preorders from Best Buy have automatically included download codes for the games. However, earlier preorders did not automatically include it, and you’ll have to call them.
If you preordered the Oculus Touch from Best Buy, the invoice should be separate line item for the digital download. If it does list it separately, then you’ll probably get the download code automatically. However, if you ordered it early, it won’t be listed in the invoice and they won’t send you the code. Instead, you have to call Best Buy at 1-888-BEST BUY(1-888-237-8289) then ask to speak with Digital Downloads. Once transferred to Digital Downloads, you need to provide your Oculus Touch order number and you will get a reference number. They will process the digital download and you will receive the code by email.
The email I got said that the code expires December 6, so if you haven’t gotten the code, I strongly recommend calling Best Buy to ask for the code.