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Panono review (2018): the best and worst of Panono, plus how to fix stitching errors

The best and worst of Panono; plus: how to fix stitching errors
The best and worst of Panono; plus: how to fix stitching errors

I took the Panono on a recent trip, and some of the photos were among the best I got from the trip, but there were others that had unexpected errors.   That’s actually pretty much how Panono is like in a nutshell.  Panono is the highest resolution 360 camera for photos, and I’ve been using it since February 2017.  Here is an unbiased review with samples showing how great it can be, as well as its weaknesses.  I’ll also show some stitching errors, and how to fix them.

Introduction
Specifications
How to shoot and stitch with Panono
Image Quality
Comparison with DSLRs and other 360 cameras
Stitching quality; how to fix stitching errors
Summary / conclusion


Last week, my family and I went to Hawaii. It was our first time to go there, and I wanted to make sure I got great photos and videos from it. I didn’t want to carry too many cameras, so I had to think carefully about which 360 cameras to get. One of the first cameras I knew I would bring was the Panono.

Panono, the highest resolution 360 camera in production
Panono, the highest resolution 360 camera in production

The Panono is the highest resolution 360 camera on the market as of 2018.  It’s a 360 camera with 36 lenses and a stitched resolution of 16384 x 8192. It actually has a higher nominal resolution than even an 8-shot DSLR panorama with a 24-mp DSLR.  However, it is designed only for taking 360 photos and cannot take 360 videos.

The Panono looks large from the photos, but it’s actually not that big — I would say it’s about the size of a grapefruit.  Here it is next to an iPhone and an Insta360 Pro.

Panono next to iPhone and Insta360 Pro
Panono next to iPhone and Insta360 Pro

Although it is dotted with lenses, it’s easy to handle because the lenses are recessed within a tough plastic shell, which gives some protection to its lenses, unlike almost all other 360 cameras that have fisheye lenses bulging out.  It is therefore one of the most durable 360 cameras available.  According to Panono, the outer shell “can withstand light rain” but they emphasize that it is “only water resistant and not waterproof.”

The Panono has a case but I use a Lowepro camera bag, which I find more handy and can also cover the camera in between shots.

The Panono has only one button and it has a USB port.  To attach it to a tripod, you need a tripod adapter that attaches to the USB port.  You simply insert the adapter and give it a quarter turn, and it holds the camera securely.  The tripod adapter has its own USB port.  In my case, I leave the tripod adapter attached to the camera almost all the time.

Panono and the tripod adapter
Panono (with USB cover removed) and the tripod adapter with a USB cable attached

Specifications

Lenses36 lenses x 32mm wide angle equivalent (3.26mm)
Aperturef/2.8
Field of viewFully Spherical
(around 70 degrees per lens)
Sensors36 x 1/4-inch sensor
Photo resolution16384 x 8192 (134mp) stitched
108 megapixels unstitched
Shutter speed1/4000 to 2 secs
ISO100 to 1600
Exposure modesAuto or manual
Dynamic range63dB / 10.4EV
HDR mode3 shots (-3EV, 0EV, +2EV)
Stabilizationgyroscope, accelerometer
Storage16GB internal (not removable)
up to 600 non-HDR
or 130 HDR shots
ConnectivityWi-Fi
Micro USB
Battery life"~100 shots non HDR"
Nonremovable battery
USB charging
CompatibilityiOS, Android, Windows, Mac, Linux
WaterproofWater resistant "for light rain"
polycarbonate plastic body
Dimensions11cm diameter
Weight480g
MSRP (2018)$2099

How to shoot and stitch with the Panono

Although the Panono looks complicated, it’s actually one of the easiest 360 cameras to use.  I simply turn it on, connect with it wirelessly with my phone (Android or iOS — the password is printed on the camera), and trigger the camera with my phone.  The app has the option to use auto or manual exposure (up to 2 seconds shutter speed).  There is also an option to turn HDR on or off (the HDR is a true HDR with 3 shots, at -3, 0, and +2EV).

Wi-Fi connectivity is not very strong, but is sufficient to maintain a connection with the Panono atop a 10ft-monopod and the photographer standing at the base of the monopod.  I find it best to get the wireless connection first before moving away from the camera (as opposed to moving away from the camera and then hoping to find the wi-fi signal).

There are other ways to shoot with the Panono, such as using an optional dedicated selfie stick with built in trigger.   The stick is convenient for shooting but it cannot be collapsed, plus it doesn’t have a 1/4-20 tripod hole, so I seldom use it.

It’s also possible to shoot with it by simply throwing it into the air.  The Panono’s internal gyro will automatically take a photo at the peak of the throw.  Yes, it really works.  Next to shooting with the phone, this is the method I use most often.  I like this method for taking shots at a higher angle, and you won’t need a tripod.  Because the camera will use a higher shutter speed in this shooting mode, this method works best in brighter conditions.  Here is a sample shot with a thrown Panono:

With this method, the camera will only take a shot if it is not spinning, which takes quite a bit of practice (after owning it for almost a year and a half now, it takes me around 5 attempts to throw it before it takes a shot — it used to take more than 10 attempts to get a shot).  The app can also let you specify the tolerance for spinning.  For more experienced Panono users, the spinning tolerance can be decreased to ensure sharper shots.

Photos are stored in the camera’s internal memory (the memory is not removable or expandable), which has an available capacity of around 12GB (although the specs say 16GB).  Each non-HDR photo takes up around 30MB, while HDR photos take up around 100MB.

Exposure

The auto exposure is quite good and reliable.  I find it will underexpose slightly to maintain highlights.  It has exposure compensation for fine tuning.  In HDR mode, it takes 3 shots at -3EV, 0EV and +2EV, which is usually enough to capture almost all relevant details even in sunny 16 conditions.

You can also use manual mode, but there’s no light meter so you’re on your own.   Shutter speed is up to 2 seconds, which is unfortunately not enough for night sky shots but you can use image stacking using 3rd party software.  Note that the exposure settings are ‘sticky’ and will be maintained even after the camera is power cycled.

White balance is ok although not always accurate.  It can be either auto or changed to one of five presets.

Stitching Panono photos

Photos are stitched automatically in the cloud, which is why the Panono shots were among the first I was able to stitch from my trip.  You can either upload them on your phone or on the desktop.  From your phone, you download the unstitched photos into your phone.  You’ll see a rough unstitched preview.  After the photos are downloaded to your phone, you can upload them to the Panono website.

Alternatively, you can upload files via desktop.  Just connect the Panono to the desktop via USB cable and copy the UPF (Unstitched Panono Format) files and upload them on the Panono website.  Panono’s UPF Converter will show a rough preview of the file.  One strange aspect of Panono’s files is that the names are a long string of random characters.  I think this was their way of ensuring that uploaded files don’t get mixed up but it makes it hard to sort files.

Once uploaded (via phone app or desktop), you’ll have to wait around 15 to 20 minutes per image to be stitched.  Once stitched, the photo will appear in your Panono account.  From there, you can share it, embed it, or download it in 16384 x 8192 resolution or 8192 x 4096 resolution.

UPDATE: As of September 1, 2019, Panono will be charging $0.79 to stitch each photo.

It is also possible to stitch the photos using a third party stitcher.  You can download a utility that will convert the UPF file into a folder of JPG shots from each lens.  If you used HDR, each shot will have a prefix of 0, 1, or 2 indicating whether it was the underexposure (-3EV), normal exposure or overexposure (+2EV).  Although you can use third party stitchers, I still use Panono’s cloud-based stitching.  In my experience, I have found Panono’s stitcher to have better stitching quality* than all third party stitchers I’ve tried (including PTGui, Autopano, and Panorama Studio 3 Pro).  Panono’s stitching algorithm appears to use optical flow stitching, and moreover automatically edits the photos to reduce noise and increase sharpness.   However, Panono’s stitcher is not perfect as you’ll see below.  [*In case it’s not obvious, I’m referring to their respective stitching performance for Panono’s unstitched files, not stitching for photos from other cameras or lenses.]

Anti-theft feature:  Because Panono uses cloud stitching, you can notify the company if your unit is stolen, in which case the website will block stitching from the stolen unit, hopefully encouraging the person to return it to the owner.

Image quality

Here are some of the Panono photos, with very little editing. You can zoom in to see the incredible level of detail, and the dynamic range that far exceeds other 360 cameras.  Panono claims a dynamic range of 63dB which is around 10.4EV:

I also like the colors and contrast which are usually pleasant and natural-looking, although sometimes, the white balance is too warm or too reddish.  I also love how the HDR looks natural and doesn’t look overprocessed.

While the Panono has excellent detail, it is susceptible to chromatic aberrations in high contrast areas, and is not immune to flare.

Here are other Panono sample photos (from another trip), also with minimal editing:

Comparison between Panono, DSLRs and other 360 cameras

Here is a comparison between Panono and other 360 cameras and DSLR panoramas:

You can see that a DSLR panorama can have better image quality than the Panono, but the Panono holds its own (in my opinion), and is far superior to any other 360 camera for photo quality.  Moreover, there are many circumstances when shooting a DSLR panorama would be impractical or simply impossible.

Stitching errors and how to fix them

Although the Panono has excellent detail and dynamic range for a 360 camera, its stitching is a little bit unpredictable.  There are two important limitations to ensure correct stitching: first, you must keep everything at least 5 feet away from the camera.  Second, the Panono’s stitching algorithm requires details.  If there are large empty spaces (such as large empty walls or an empty sky), there is a higher chance of stitching errors.

Even if you follow these guidelines, there are occasional bizarre stitching errors.  Spot the stitching errors in these cropped shots (it’s not too difficult, really):

Panono stitching errors
Panono stitching errors

From left to right, top to bottom:
1. My wife’s collarbone, plus her arm is too thin.
2. The top of my daughter’s head, my son’s chin and shirt, and shoulder.
3. My son’s chin / face, and shoulder.  (For this shot we were probably less than 5 feet.)
4. My wife’s shoulder.  (The ghosting is from HDR.)

Fixing the stitching errors is not so easy but thanks to newer image editing software, it is easier than ever.  My previous method was to re-stitch the photo with a third party stitcher then mask the stitching errors.   However, I now have an easier method using either Photoshop or Affinity Photo.  Here’s a tutorial:

Step 1: Open the photo in Photoshop CC or Affinity Photo and switch to 360 view.  In Photoshop CC, this is under 3D… Spherical Panorama… Create new panorama.  In Affinity Photo, it is under Layers… Live Projection… Equirectangular Projection.

Step 2: Download the UPF file and unzip it into JPEGs using the Panono UPF converter (available for Windows, Mac or Linux).  Find an unstitched photo that can to be patch the stitching error (note that every part of the photo is captured by at least 2 lenses).

Step 3: patch the stitching error using the unstitched photo.  Rotate and resize the unstitched photo as necesessary.  You may want to use opacity to help you match the orientation and size.  You may also want to use a layer mask, and adjust the patch’s contrast and color to match the 360 photo.

Step 4: When you are satisfied with the patch, merge the patch areas and their respective adjustment layers into a single layer using Merge Visible. Then merge that single layer with the 360 phto using Merge Down (do not use Merge Visible or Flatten Image).  Export the 360 photo.

Summary / Conclusion

Panono has the highest photo quality among 360 cameras as of 2018 and for the foreseeable future.  It has excellent detail, excellent dynamic range, and pleasant, natural-looking colors.  It does have noticeable chromatic aberration in high-contrast areas but it’s not too difficult to remove in post processing.

Panono is relatively easy to shoot and stitch, although its self-timer works only when shooting with the app.  I also wish that the battery would last longer (in my experience, it takes around 20 HDR shots before running out of battery).   Stitching is automatic, via the cloud, although it is also possible to use third party stitching software.

The biggest drawback for Panono is that it must be at least 5 feet from everything to avoid stitching errors.  Because of this, it generally cannot be used in small spaces.  It also has difficulty stitching large empty areas.  Finally, even if you are far away from the camera and have plenty of detail everywhere, there are occasional stitching errors.  Fortunately, it is not too difficult to fix the stitching errors using Photoshop CC or Affinity Photo.

If you want high quality 360 photos, and if you have the time and skill to use Photoshop CC or Affinity Photo to edit occasional stitching errors, then the Panono is the best 360 camera for photography available as of 2018.  It is available from Amazon and B&H Photo.

XPhase upgrades
XPhase upgrades

If you are interested in the Panono, also check out the XPhase Pro, a 200mp 360 camera that costs less than half of the Panono.

Panono
  • 9.8/10
    Photo - 9.8/10
  • 7.8/10
    Usability - 7.8/10
8.8/10

About the author

Mic Ty

29 Comments

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  • Thanks for the great review! If you compare it to a Insta360 Pro from a image quality perspective, where would you rate it? Both cameras on a scale from 1-10 with 10 being the best?

  • That is stupid to carry such large camera for travel, and not able to take video. Insta360 is much better, even Xiaomi is good with waterproof. When you throw the ball to air, your own image will look like an idiot.

    • Hi Ben it’s really small. Not larger than a DSLR! Yes it’s true you don’t have video but there’s no other 360 camera that is close to it for image quality. Actually I put mine on a 10 ft monopod, and I got some questions about what is it, and several people who were very interested. And when you take 360 you will look strange, no matter which camera you use. Did you see my invisible camera trick for the hammock? haha

  • Very good review Mic. I have the Panono as well and I love it. It encouraged me to switch from DSLR due to the simplicity and quality of the photos. I would say its about 80% of the quality of my DSLR setup but so much faster to shoot particularly in busy situations. I use it most now with my drone for aerial shots. The WiFi range is about 300 feet which provides a really good shot. The rest of my shots were used with a mono pod but I recently got the selfie stick because I plan to use it instead of the MiSphere. I have never thrown it for a shot. have you ever dropped it?

    • Thanks Joe! The Wi Fi range is 300 feet? wow. I didn’t get the impression that its wi-fi signal was very strong at all. There were times where I was maybe 20 feet away and it would lose the signal. But I’ll try testing it again.

      Re the selfie stick, let me know how you like it! I think it’s interesting but I really wish they had a 1/4-20 tripod hole in the bottom so that I could also use it as a tripod adapter.

      Re throwing it, I’m not the most coordinated guy, but no I have never dropped it. But just to be sure, I throw it usually over areas where a fall wouldn’t be disastrous, e.g. grass. I don’t dare throw it while on a ski slope, the way my friend Wiebe de Jager did here https://360rumors.com/2017/03/spectacular-skiing-showcase-360-video-photos.html

  • Has the bankruptcy/new ownership of the company changed anything about their services/cloud. I was interested in this product but was concerned whether the support/service will just abruptly die. Does this worry you and do you think this will likely become an extinct product?

    • The new owners will not honor the two year warranty if the Panono was purchased before the bankruptcy. Turning away inherited customers is not a good way to do business. We now have a brick that cannot be repaired. Because of that, our company will not be purchasing any more Panonos.

      • I’m surprised that they are not even willing to repair it… very strange for them to do that. Sorry about that.

        • Hi Mic, do You have some information about possibility and price of replacing battery, if necessery? Any bad experiences with battery in 2 years old camera? I can buy relatively cheap seconhand piece, but not sure if is it good idea. Thanks in advance. jena gera.

          • Hi jena. Mine is about that old or older. I don’t think it is possible to change the battery. You could contact Panono to see if they will do it. For 2nd hand, make sure that it is not locked. If it is stolen, the owner can report it to Panono and you won’t be able to stitch using the cloud service

          • So answer is “60 € net + shipping to and from Germany” for replacing battery. Quick reply and very good service. Still thinking :-).

  • Hi Mic,

    RE: Your comment – “I also wish that the battery would last longer (in my experience, it takes around 20 HDR shots before running out of battery).”

    Do you know whether you can charge on the go via a USB power bank? Is this something you’ve tried personally?

    Thanks,
    Domonic

  • I have a set of sample files provided by Panono and when stitched using Autopano Giga they are about 12500 x 6250 not 16000 x 8000, I think that 16k resolution is interpolated not real.

  • Hi Mic, Wondered if you have tried the Panono with moving subjects nearby. Looking at using it for a project where animals will be moving around it and wondering how simultaneously each lens is capturing the image to avoid any problems? Looks to still be the best simple 360 option without going to DSLR still? Keep up the good work on the reviews.

        • Hi Mic, Thanks for your advice. Taken several hundred photos with the Panono already and loving it. The Panono tripod is great – light and foldable for on-property work (but need to be careful in high wind). HDR images are excellent and significant saving on stitching time with minimal stitching issues – agree with your high rating for it, almost DSLR quality. Charging on go with external powerbank means can get through at least a half day of photos (depends on if turned off between photos). Look forward to sharing some images once our project is done – 200 images done, 1400 to go by end of year! Will have to put it on drone and see what we can get. Cheers Stu

  • I followed your instructions and it is really complicated to match size and orientation of the elements. My wall of tiles and some elements more doesn’t look good at all. There should be a number for resizing because I suppose the resizing factor will be the same; that would help a lot as then we would only have to get the right orientation

    • it’s not a simple resizing because the panono stitches with optical flow. To match it, you have to transform/skew/etc. your patch

  • I’m Panono customer about 3 years a go. Our company can’t make real estate photos, because all photos have stitching errors. We bought Matterport for real estate photos. Matterport charge for the photos but give hosting.

    Now Panono charge by each photo without no hosting. It’s a fraud.
    It’s like we buy an TV Sony and Sony charge by each video in the TV.

    • Hi Mario. You’re right. One alternative to Panono is Xphase. It is more detailed, has better stitching, and can be stitched on your phone or desktop. no need to pay for stitching. Reviewed here: 360rumors.com/xphase-review/

      Best regards,
      Mic

  • Hello,

    First of all, thank you for the great reviews! Back in June it was your website that I used to make up my mind on which professional 360° camera to purchase…

    And I have decided on the Panono… Bought it and was amazed by the quality…

    UNFORTUNATELY however – through no fault of your own – Starting September 2019 the marketing people at Panono decided to MAKE YOU PAY per Photo processed photo – in what might seem like a trivial fee… UNLESS you live, like I do in a third world country where such a fee is equal to basic lunch cost for the average individual… It’s one lunch price that goes at every photo here…

    And worse… I sent them an email to protest – they didn’t even bother to respond…

    AND THEY HAVE THE WORSE CUSTOMER SERVICE EVER!

    Just this Friday, I uploaded 48 shots – of which only 39 got processed – and there is no way to know which 9 of the 48 were not processed…

    And these were pictures of a warehouse with similar sofa sets – so it’s impossible to tell which picture is which with the small unstitched photos on the phone…

    So I sent them and email – marked URGENT – since Sunday – cause i can’t afford to run the 48 photos again – and pay that cost again… and today is Tuesday – and NO answer at all – I did get the automated response about a ticket having been created… YET they didn’t even bother to address the issue…

    So the PANONO team has the worse customer service EVER… So to all those readers who are thinking about getting one… don’t bother – get something else, it’s not worth the trouble…

    Specially when they decide to make you PAY for something that was free in the first place and that you have no say in it – that is disgusting… they are ripping people off since, once you’ve got the camera, if you don’t pay for them to stitch it, well, your $2300+ camera is USELESS.

    Ha, it felt good venting out! Thank you!

  • Hello Mic, (reposting cause I can’t see my earlier comment)

    First of all, thank you for the great reviews! Back in June it was your website that I used to make up my mind on which professional 360° camera to purchase…

    And I have decided on the Panono… Bought it and was amazed by the quality…

    UNFORTUNATELY however – through no fault of your own – Starting September 2019 the marketing people at Panono decided to MAKE YOU PAY per Photo processed photo – in what might seem like a trivial fee… UNLESS you live, like I do in a third world country where such a fee is equal to basic lunch cost for the average individual… It’s one lunch price that goes at every photo here…

    And worse… I sent them an email to protest – they didn’t even bother to respond…

    AND THEY HAVE THE WORSE CUSTOMER SERVICE EVER!

    Just this Friday, I uploaded 48 shots – of which only 39 got processed – and there is no way to know which 9 of the 48 were not processed…

    And these were pictures of a warehouse with similar sofa sets – so it’s impossible to tell which picture is which with the small unstitched photos on the phone…

    So I sent them and email – marked URGENT – since Sunday – cause i can’t afford to run the 48 photos again – and pay that cost again… and today is Tuesday – and NO answer at all – I did get the automated response about a ticket having been created… YET they didn’t even bother to address the issue…

    So the PANONO team has the worse customer service EVER… So to all those readers who are thinking about getting one… don’t bother – get something else, it’s not worth the trouble…

    Specially when they decide to make you PAY for something that was free in the first place and that you have no say in it – that is disgusting… they are ripping people off since, once you’ve got the camera, if you don’t pay for them to stitch it, well, your $2300+ camera is USELESS.

    Ha, it felt good venting out! Thank you!

    • I’m very sorry to hear that Reuben. I will forward your message to Panono but i don’t know if they will respond. Sadly, this paid stitching makes it impossible to recommend Panono any further. I recommend instead Theta Z1, Xphase, or a DSLR panorama. In the meantime, is there a way to check the stitched photos one by one to see which ones were stitched? You should not have to do that, but my concern is that maybe Panono is dying and maybe there is no one available to reply to you.

      • Oh thanks Mic!

        In the meantime I managed to download the UPF reader from their website… this gives me a small preview of the UPF file… and I have 48 photos – so one by one I’m comparing the preview with each of the 39 processed files – think 48 times 39!!! And since the sofa models are very similar, it’s easy to get lost and start over… This will take hours 🙁 but it looks like it’s my only option.

        But do you think that Panono is really dying? That’s a real problem, I’ve organised my business around 360 cameras and have been planning this since the beginning of the year… and my clients are only starting to come to me now… it took a lot of effort to be able to save and purchase the panono camera…

        Dunno what I’m going to do if they close shop… They really should make their stitching engine available to us via download, so we can run it on our own machines – even if that would take more time… Otherwise it’s completely unfair!

        Please so mention this to them whenever you shoot them an email… otherwise my whole business model will fail because of them.

        Thanks a lot Mic.

        • Hi Reuben. Lately, they haven’t been responding to my questions. And moreover, there is no reason anymore to use a Panono. The Xphase is more detailed, has better stitching, can stitch on phone or desktop, and costs less. I think their move to charge cost per stitch is a desperate attempt to get revenue. It actually only makes the problem worse.

          Congratulations on launching your business. If you can sell the Panono, you can buy the XPhase, which costs much less. Meanwhile, someone posted about a stitching template, on the Facebook group for Panono. You may want to check it out.

          Best regards,
          Mic